Privacy Policy

Last modified: May 13th, 2025

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website scenttrailnepal.com, make a purchase, or interact with us.

Information We Collect

We may collect the following information:

  • Website usage data (cookies, IP address, browser type, etc.)
  • Name, address, and contact details (email, phone number)
  • Purchase history and preferences

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Improve our website and services
  • Send order updates and promotional emails (you can opt out anytime)
  • Prevent fraudulent transactions and enhance security

Data Protection

We take data security seriously. We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Third-Party Services

We use third-party services for payment processing (e.g., Esewa, Fonepay), shipping, and analytics. These services have their own privacy policies and we encourage you to review them.

Cookies

Our website uses cookies to enhance user experience, track site performance, and for marketing purposes. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

  • Access, update, or delete your personal data at any time if you have created an account with us.
  • Delete your account or opt out of subscriptions at any time if you have registered on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated modified date.

 

Terms & Conditions

Last modified: May 13th, 2025

Welcome to Scent Trail Pvt. Ltd. By using our website and services, you agree to the following terms and conditions.

Products

We specialize in selling different niche and designers perfumes sample / decants straight out from the 100% authentic bottles. We do not claim affiliation with any brand, nor are we official resellers.

Authenticity

All products are 100% authentic. We decant from original bottles into premium reusable atomizers or sample vials under hygienic conditions.

Sales & Returns

  • Due to the nature of the product (fragrance decants), all sales are final and non-refundable.
  • We do not accept returns or exchanges unless the product is damaged upon delivery.
  • Damaged or incorrect items must be reported within 24 hours of receiving your order.

Shipping

  • Delivery time depends on location and carrier.
  • We are not responsible for delays caused by courier services or customs.

Limitation of Liability

We are not liable for any allergic reactions or skin sensitivities. Please test the fragrance on a small area before full use.

Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with a new effective date.